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Contact Grok Voice

How to reach the Grok Voice team for support, billing, privacy and abuse reports.

Last updated: 2026-10-16

The fastest way to reach us is email: [email protected]. We usually reply within one to two business days.

What To Include

To help us sort things out quickly, please include:

  • The email address you signed in with.
  • For a generation problem: the time you ran it, the voice you picked and, if you can, the first line of your text.
  • For a billing question: the order date and the plan or credit pack you bought.

Common Requests

  • A generation failed or sounds wrong: failed generations refund their credits automatically. If a finished file is badly broken, tell us and we will review it.
  • Billing, subscriptions and refunds: you can manage or cancel a subscription from your account settings; write to us for anything else.
  • Privacy and data deletion: ask us to export or delete your account data, scripts or generated audio.
  • Abuse or rights reports: if you believe audio made here imitates you, infringes your rights or breaks the law, send the details and a short explanation.

Support Tickets

Signed-in users can also open a support ticket from the help widget on the site, which lets you attach screenshots.

Grok Voice is an independent site and is not affiliated with xAI. For questions about xAI's own products or API, contact xAI directly.